Managed Services
Most small businesses don’t have a dedicated IT person to call when something breaks, and that can get expensive fast. Managed Services gives you the same ongoing care and protection a full IT department would provide for a flat monthly fee per device.
What are Managed Services?
Think of it like having your own IT department. We monitor, maintain, and optimize your devices remotely on a consistent schedule, so problems get caught early and you’re not waiting until something breaks to get help. Your devices are always up to date and running their best because they’re routinely getting Managed Services.
What's Included in Managed Services?
- Monitoring – We keep track of the health of your computers and look out for hardware and security issues. If something starts to go wrong (like a hard drive failing or a security patch hasn’t come through) we can catch it and address it before it becomes a problem.
- Maintenance – We perform regular maintenance on your computers, like installing updates and cleaning out unnecessary files. Leftover clutter naturally builds up over time and can slow things down.
- Optimization – Beyond upkeep, we actively look for ways to make your computer run faster by removing unwanted programs and resource heavy apps running in the background, or anything making your computer work harder than it needs to, with the goal of keeping it fast and feeling like new for as long as possible.
We like working with our customers to do what works best for them. Since every business we work with is unique, if there’s something your situation calls for that isn’t covered here, we can talk through it and build around it.
Frequently Asked Questions
Can I protect more than one device?
Yes. We perform Managed Services per-device and offer support for clients who have multiple devices and want to protect them all. Please contact us for a customized quote!
Can I upgrade or downgrade my plan?
Absolutely! You can upgrade or downgrade at any time based on your needs. Whether you’re adding a new device, or getting rid of an old one, contact us and we will adjust accordingly.
What should I do if I need support for a server or virtual server?
If you have a server or virtual server you'd like to include in Managed Services, reach out to us and let us know your requirements. We can customize Managed Services support to meet your specific needs.