Managed Services
Technology should help your business run smoothly, not cause stress or downtime. As a small business owner, you probably don’t have a dedicated IT person to call, which means tech problems can quickly turn into expensive emergencies. With Managed Services, you get a dedicated partner to proactively keep your devices up to date and running their best.
What are Managed Services?
Think of it like having your own IT department without the cost of full time staff. For large companies, a dedicated IT department is a standard expense, but for most small businesses and individuals that’s just not realistic. We provide the same professional care and protection you’d get from an on-site IT department for a simple monthly fee per device. Because we handle the monitoring, maintenance, and cleanup for devices remotely, you get all the benefits of an IT department but in a much more cost effective package.
What's Included in Managed Services?
- Monitoring – We track the health of your computers and look out for hardware and security issues. If something starts to go wrong (like a hard drive failing or a security update missing) we see it early and fix it before it becomes a big problem.
- Maintenance – We perform regular maintenance on your computers, like installing updates and cleaning out unnecessary files. Leftover digital clutter that naturally builds up over time can slow things down.
- Optimization – Beyond just upkeep, we fine tune your device and actively look for ways to make your computer run faster by removing unwanted programs and resource intensive background apps. Tuning your device to run at peak speed keeps it feeling like new for longer.
We like working with our customers to build a routine that works best for them. Since every business we work with is unique, if our Managed Services doesn’t cover something, we can work with you to customize our service to your needs.
Ready to see how we can help?
Frequently Asked Questions
Can I protect more than one device?
Yes. We perform Managed Services per-device and offer support for clients who have multiple devices and want to protect them all. Please contact us for a customized quote!
Can I upgrade or downgrade my plan?
Absolutely! You can upgrade or downgrade at any time based on your needs. Whether you’re adding a new device, or getting rid of an old one, contact us and we will adjust accordingly.
What should I do if I need support for a server or virtual server?
If you have a server or virtual server you'd like to include in Managed Services, reach out to us and let us know your requirements. We can work with you to provide customized Managed Services support that meet your specific needs.